Hospital CiberCaixa is a resource placed in the paediatrics units, addressed to admitted children and adolescents, their families and companions. This resource was created with the aim to give an answer to the ludic and educative needs in order to reduce the emotional and social consequences of hospitalization. It appears in 2002 as an initiative of «Obra Social de la Fundación la Caixa» and it develops in collaboration with Health Departments form different Autonomous Community. This book contributes to the education of the volunteer that is in charge of this resource.